Browsing Russian translation

2.

Information Systems have played an increasingly visible role over the past several years in improving the competitiveness of business. More than just tools for handling repetitive tasks, they are used to guide and advance all of a company's daily activities. Integrated management software is today very often a key source of significant competitive advantage.

3.

The standard response to a need for responsiveness, reliability, and rapidly increasing expectations is to create an organization based on departments with a clear linear structure, integrated around your operating processes. To increase efficiency amongst salespeople, accountants, logistics staff and everyone else you should have a common understanding of your problems.

6.

Risks and integration costs are important barriers to all the advantages you gain from such systems. That's why, today, few small- and medium-sized companies use ERP. In addition, the larger ERP vendors such as SAP, Microsoft and Oracle have not been able to reconcile the power and comprehensive cover of an ERP system with the simplicity and flexibility wanted by the users. But this is exactly what small and medium enterprises are looking for.

29.

Part One, :ref:`part1-steps`, starts with the installation of OpenERP. If you have already installed OpenERP you can directly take your first steps on a guided tour in the :ref:`ch-guided` chapter. If you are already familiar with OpenERP or Tiny ERP you can use the :ref:`ch-real` chapter to find out how to create a new workflow from scratch in an empty database with nothing to distract you. Or you can skip directly to the, :ref:`part2-crm-leads`, chapter in the, :ref:`part2-crm`, to start with details of OpenERP's functional modules.

30.

Part Two, :ref:`part2-crm`, deals with Customer Relationship Management (CRM). You will find the elements necessary for managing an efficient sales department there, and automating tasks to monitor performance.

38.

**Fabien Pinckaers**

45.

**Geoff Gardiner**

50.

**Els Van Vossel**

67.

you can use OpenERP Online by subscribing to http://www.openerp.com/;

72.

OpenERP Online Site: http://www.openerp.com/,