Browsing Vietnamese translation

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Written by two CEOs who have been successful with new technologies, this book is aimed at directors and managers who have an ambition to improve the performance of their whole company's management team. They are likely to already have significant responsibilities and possess the influence to get things done in their company.

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It is likely that most readers will come from small- and medium-sized enterprises (up to a few hundred staff), and independent companies, because of the breadth of functions that need to be analyzed and involved in change. The same principles also apply to larger companies, however.

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Part One, :ref:`part1-steps`, starts with the installation of OpenERP. If you have already installed OpenERP you can directly take your first steps on a guided tour in the :ref:`ch-guided` chapter. If you are already familiar with OpenERP or Tiny ERP you can use the :ref:`ch-real` chapter to find out how to create a new workflow from scratch in an empty database with nothing to distract you. Or you can skip directly to the :ref:`CRM <part2-crm>` chapter in the :ref:`CRM <part2-crm>` part, to start with details of OpenERP's functional modules.

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Part Two, :ref:`CRM <part2-crm>`, deals with Supplier and Customer Relationship Management (SRM & CRM). You will find the elements necessary for managing an efficient sales department there, and automating tasks to monitor performance.

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Part Four, :ref:`part-ops`, handles all the operational functions of enterprise management: Human Resources for managing projects, through financial analyses supplied by analytic (or cost) accounts. You will see how using OpenERP can help you optimize your leadership of an enterprise.

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Part Five, :ref:`part-phys`, describes the physical movement of Stocks and their Manufacturing (the transformation or products and services into other products).

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Part Seven, :ref:`part-qual`, is focused on the Process description and Documentation & Knowledge handling that OpenERP manages.

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Finally Part Eight, :ref:`part-config`, structured in two chapters, explains first how to administer and configure OpenERP, then provides a methodology for implementing OpenERP in your entreprise.

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*About the authors*

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**Fabien Pinckaers**