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**Geoff Gardiner**

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Geoff has held posts as director of services and of IT systems for international companies and in manufacturing. He was Senior Industrial Research Fellow at Cambridge University's Institute for Manufacturing where he focused on innovation processes.

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He founded Seath Solutions Ltd (http://www.seathsolutions.com/) to provide services in the use of Open Source software, particularly Open[nbsp]ERP, for business management.

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Author of articles and books focusing on the processes and technology of innovation, Geoff is also an active contributor to the Open[nbsp]ERP project. He holds an MBA from Cranfield School of Management and an MA in Engineering and Electrical Sciences from Trinity Hall, Cambridge. He is a member of the Institution of Engineering and Technology and of the Society of Authors.

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Having observed, suffered, and led process implementation projects in various organizations, he has many thoughts to share on the successful adoption of an effective management automation tool.

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Dedication

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*From Geoff Gardiner*

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My gratitude goes to my co-author, Fabien Pinckaers, for his vision and tenacity in developing Tiny ERP and OpenERP, and the team at Tiny for its excellent work on this.

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OpenERP relies on a philosophy of Open Source and on the technologies that have been developed and tuned over the years by numerous talented people. Their efforts are greatly appreciated.

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Thanks also to my family for their encouragement, their tolerance and their constant presence.