|
|
101.
|
|
|
The status is set to 'Draft', when a case is created. 
If the case is in progress the status is set to 'Open'.
When the case is over, the status is set to 'Done'.
If the case needs to be reviewed then the status is set to 'Pending'. |
|
|
module: crm_helpdesk
|
|
|
represents a line break.
Start a new line in the equivalent position in the translation.
|
|
|
represents a space character.
Enter a space in the equivalent position in the translation.
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
help:crm.helpdesk,state:0
|
|
|
102.
|
|
|
These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma
|
|
|
module: crm_helpdesk
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
help:crm.helpdesk,email_cc:0
|
|
|
103.
|
|
|
Unread Messages
|
|
|
module: crm_helpdesk
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
field:crm.helpdesk,message_unread:0
|
|
|
104.
|
|
|
Update Date
|
|
|
module: crm_helpdesk
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
field:crm.helpdesk,write_date:0
|
|
|
105.
|
|
|
User
|
|
|
module: crm_helpdesk
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
field:crm.helpdesk.report,user_id:0
|
|
|
106.
|
|
|
Watchers Emails
|
|
|
module: crm_helpdesk
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
field:crm.helpdesk,email_cc:0
|
|
|
107.
|
|
|
Website Messages
|
|
|
module: crm_helpdesk
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
field:crm.helpdesk,website_message_ids:0
|
|
|
108.
|
|
|
Website communication history
|
|
|
module: crm_helpdesk
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
help:crm.helpdesk,website_message_ids:0
|
|
|
109.
|
|
|
You can not escalate, you are already at the top level regarding your sales-team category.
|
|
|
module: crm_helpdesk
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
code:addons/crm_helpdesk/crm_helpdesk.py:117
|
